Because some colleges and universities accept more than one type of application for students, it may mean colleges will accept supporting documents using multiple delivery methods. If a college or university can accept documents through different methods, it means counselors may need to make this adjustment in Cialfo.
WARNING: Once documents have been sent, the delivery method CANNOT be changed for the college or university. There's no workaround to send documents via multiple delivery methods. For this, please contact the university directly.
This is due to the partnership agreements with both Common App and Parchment that users can only choose to use one partner or the other, not both.
To change the delivery method, go to the cDocs Profile and find the "Delivery Method" next to the application name. Under document delivery it will lists the available delivery methods for that particular college. Click on the delivery method you would like to use. Once the delivery method is changed successfully, the college will move to that delivery type in the student's submission sidebar and the counselor can then move forward with sending documents to that college.
Changing to Common App Sending
The college or university must be a Common App member.
No documents should have been sent through Cialfo to the college or university.
If changing from Parchment to Common App, no documents can be assigned to the college before changing.
As long as the above conditions have been met, the counselor should go to the student's cDocs Submissions sidebar and find the particular college or university in their list and change the Document Delivery Method.
Changing to Parchment Sending
The college or university must accept documents via Parchment (Note: Not all Coalition colleges accept documents via Parchment).
No documents have been sent through Cialfo to the college or university.
If changing from Common App to Parchment, the college or university cannot be in the student's Common App My Colleges List.
As long as the above conditions have been met, the counselor should go to the student's cDocs Submissions sidebar and find the particular college or university in their list and change the Document Delivery.
Changing to Mail (formerly Direct) Sending
No documents have been sent through Cialfo to the college or university.