Skip to main content

Requesting a new meeting with your counselor

Written by Central Support

Cialfo has introduced a Meeting feature that allows students to directly schedule appointments with their counselor by checking the counselor's availability.

Step 1

On the upper right corner, you will see a "To Dos" list icon; click on it and select Meeting.

Step 2

On the meeting page, click on Schedule Meeting.

Step 3

Once you click on Schedule Meeting, the counselor's calendar will show up with available time slots. You will then be able to choose a time slot to meet by click on the calendar.

Step 4

Once you have chosen a time slot, you will be able to fill in additional details for your counselor. Once you have completed this, you will be able to click Create & Send Invite, which will send an invite to your counselor.

Once the meeting has been created, you can view its status on the Meetings page. It will remain marked as Pending Confirmation until your counselor confirms it. In the meantime, you also have the option to delete the meeting if needed.

Please note that the option to request a meeting with a counselor will not be visible to students who have not been assigned a counselor. If this option is not available, students should reach out to either the counselor or teacher to facilitate assignment of counselor on the Cialfo platform.

Need More help?

Our Client Support team is available via Live Chat 24 hours a day, Monday through Friday, so you can get help anytime during the work week through Chat with Cialfo.

If you're unable to find a solution in our help articles or need further assistance, you can contact the Cialfo Support team via Live Chat or email us at [email protected].

Did this answer your question?