The 'Inbox' feature allows you to directly communicate with your counselors while preparing for your university applications.
It is a faster and easier way to send a message, rather than emailing your counselor. You will also be able to upload and send documents via the 'Inbox'.
You will be able to use the 'Inbox' via the Cialfo mobile app for iOS and Android in addition to using it on your desktop. This allows you to communicate whilst on the go.
How to use Inbox?
Click the Inbox - chat icon found on the top right corner under inbox section.
You will find your counselor's name in the message list. Once you click it, you can reply or type a new message in the text field and view any messages you've received from the counselor.
Once you've typed the message, you can also add an attachment if needed, once done click send.
Need More help?
Our Client Support team is available via Live Chat 24 hours a day, Monday through Friday, so you can get help anytime during the work week through Chat with Cialfo.
If you're unable to find a solution in our help articles or need further assistance, you can contact the Cialfo Support team via Live Chat or email us at [email protected].