Update: Cialfo has rolled out an updated User Experience (UX). For a limited amount of time, clients will be able to switch from using the new UX and previous UX. This article will address both types of UX.

New User Experience (UX)

Guardians can be listed as Contacts in a student's Profile. You can view, add, and edit this information by clicking into a particular student, then hitting Profile > Contacts on the left hand menu.

You will be able to add an unlimited number of contacts per student, and you can decide whether or not these contacts can...

  1. Access a guardian account, or
  2. Receive notifications about the student's progress. These notifications can be sent by email or SMS, and will contain details on Meetings, Tasks, Notes, Inbox (chat with counselors) and more.

Read more: What type of Notifications will Guardians receive from the platform?

  1. Click to create a new contact.
  2. Enter the necessary details.
  3. Decide the access level and be able to send a registration email.
  4. Don't forget to click "Save"!


Previous User Experience (UX)

Guardians can be listed as Contacts in a student's Profile. You can view, add, and edit this information by clicking into a particular student, then hitting Profile > Contacts in the top-level menu. 

You will be able to add an unlimited number of contacts per student, and you can decide whether or not these contacts can...

  1. Access a guardian account, or
  2. Receive notifications about the student's progress. These notifications can be sent by email or SMS, and will contain details on Meetings, Tasks, Notes, Inbox (chat with counselors) and more. 

Read more: What type of Notifications will Guardians receive from the platform?

Did this answer your question?