As the end of the school year approaches, there are several things a counselor may want to do to wrap up the year and start preparing for the next one. We've identified some frequently asked questions.

We have students in grades 9-11 (not graduating) who are leaving at the end of the school year, what should we do with their Cialfo Accounts?
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In Cialfo, students who leave your school should be deactivated. This can be done one by one or in bulk. Check out this article for more information: Deactivating or Reactivation Students.

For departing students in grades 9-11, we do not want their data to be included in Reports. What should we do?

​​For data reporting (class profiles, etc.), some schools do not want departing students to be included in any type of data reporting. For each case, the counselor needs to tick Did Not Graduate in the student’s profile prior to deactivating.

How do I update our GPAs in Cialfo?

​​GPA's can be uploaded directly into Cialfo by using our uploaders.
Go to Account → Bulk Upload, use the Student Data uploaders, and select GPA. Ensure that each student has an identifier (e.g., email address) so their GPA is correctly linked to their account.

Will Cialfo automatically promote students to the next grade level?

​​No, Cialfo will not automatically promote students to the next grade level. We believe counselors should have the flexibility to decide when it is best to do so. When you're ready, go to Account → Configurations and scroll down to Set Current Grades.. Read more here