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Sending Documents for Alumni

How to manage document sending for graduated students

Central Support avatar
Written by Central Support
Updated this week

Have a former student from your school who graduated and took a Gap year, completed military service, etc.? You can still support them and send documents to colleges and universities in Cialfo's cDocs.

Step 1: Locate the student

Find the student, and ensure they are active. If not, activate them. Activate students by going to the student list, choose Deactivated and search for the student.

Next to the student's name, click on the "i" and scroll to the bottom. There you will find a button to activate.

Step 2: Prepare, upload, and send documents 

Finally, the student is now ready! Prepare, upload, and send documents just as you would for any other student.

Here are a couple of reminders before proceeding:

  1. When assisting the student in linking Cialfo and Common App, ensure the student has not invited any recommenders directly through Cialfo. Cialfo is not currently integrated with the Common App Transfer Application, only the Common App Freshman Application.

  2. Be sure to change the cDocs student list page to search for the student in the correct Class/Graduation Year.

  3. For students who have graduated, counselors will only need to upload one transcript as the initial transcript as long as the transcripts shows all of the students courses and grades in high school and that the student has graduated. There is no need to create and send Mid Year or Final Reports as the Initial Transcript and School Report will provide all of the information about the student's high/secondary school academic information.

Sending documents for a student that had also applied in the previous application cycle

If you are sending documents for a student who applied in the previous application cycle and had their documents sent through Cialfo but is now re-applying in the current cycle, click on the "Enable Sending" button to reactivate document sending for the student.

Once reactivated, you can proceed with preparing new Common App forms and sending the required documents.

*Note: All previously created Common App forms will still appear on the page, allowing counselors to delete and upload the necessary forms that need to be updated. Previously sent document statuses will be reset, and the student must re-link their Cialfo and Common App accounts. Once re-linked, the document sending ability will be enabled. Additionally, all previously uploaded documents will remain on the platform.

For more information on Enable Sending, please see the help article here.

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