Have a former student from your school who graduated and is now applying to universities — either after a gap year, military service, or a re-application? You can still support them and send documents to colleges and universities using Cialfo's cDocs.
Step 1: Locate and activate the student
Find the student in your student list. Graduated students will typically appear under the Deactivated list. To reactivate:
Go to the student list and choose Deactivated to search for the student.
Next to the student's name, click on the "i" icon and scroll to the bottom. Click Activate.
Be sure to change the cDocs student list page to search in the correct Class/Graduation Year for that student.
Step 2: Choose the right document delivery method
For alumni, Cialfo supports document sending via both Parchment and cDocs (Common App), but there are important differences:
Via Parchment (recommended for most alumni):
Parchment is available for universities that accept it as a delivery method.
No Common App linking required for the student — suitable for students who are not using Common App for their current application.
Can be used for transfer applications and post-graduation document requests.
Via cDocs / Common App (Freshman Application only):
Only available for students applying through Common App's Freshman Application. Cialfo is not integrated with the Common App Transfer Application.
If the student previously linked Cialfo and Common App and had documents sent in a previous cycle, click "Enable Sending" on their cDocs page to reactivate document sending for the new cycle. The student will need to re-link their Common App account.
When linking for alumni, ensure the student uses their correct Common App email and has not invited any recommenders directly via Cialfo (as they should invite via Common App for transfer applications).
Important: Provide an alternate email for transfer students if needed — using the same email as their Cialfo account may result in an error. Common App does not currently support transfer students in integrations with Cialfo partners.
What changes after August 1 each year
Cialfo's document-sending cycles reset each August in alignment with Common App's annual cycle reset. Key things to know for alumni applying across two academic years:
Common App forms prepared in a previous cycle will remain in cDocs but cannot be sent to the new cycle's universities without clicking "Enable Sending" to roll over.
Previously sent document statuses reset after "Enable Sending" is clicked — download a Bundle copy before proceeding if you need a record.
Students must re-link their Common App account after "Enable Sending" is clicked.
Previously uploaded documents (PDFs) remain and do not need to be re-uploaded.
Alumni document sending reminders
For students who have graduated, upload one transcript as the Initial Transcript — as long as it covers all courses, grades, and confirms graduation. There is no need to create and send Mid-Year or Final Reports, as the Initial Transcript and School Report together provide all necessary academic information.
For students who applied in a previous cycle AND are reapplying, click the "Enable Sending" button to reactivate.
Ensure the student's Graduation Year in their Cialfo profile matches their actual graduation year — this affects which Common App cycle they are eligible for.
For more information on Enable Sending, see the help article here.
If you have any questions or need assistance, please reach out via Chat with Cialfo or email [email protected].