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Sending Documents for Alumni

How to manage document sending for graduated students

Central Support avatar
Written by Central Support
Updated over a year ago

Have a former student from your school who graduated and took a Gap year, completed military service, etc.? You can still support them and send documents to colleges and universities in Cialfo's cDocs.

Step 1: Locate the student

Find the student, and ensure they are active. If not, activate them. Activate students by going to your student list, choose Deactivated and search for the student.

Next to the student's name, click on the "i" and scroll to the bottom. There you will find a link to activate.

Step 2: Prepare, upload, and send documents 

Finally, the student is now ready, Prepare, upload, and send documents the same way you would for any other students. A couple of reminders first though:

  1. When assisting the student in linking Cialfo and Common App, ensure the student has not invited any recommenders directly through Cialfo. Cialfo is not currently integrated with the Common App Transfer Application, only the Common App Freshman Application.

  2. Be sure to change the cDocs student list page to search for the student in the correct Class/Graduation Year.

  3. For students who have graduated, counselors will only need to upload one transcript as the initial transcript as long as the transcripts shows all of the students courses and grades in high school and that the student has graduated. There is no need to create and send Mid Year or Final Reports as the Initial Transcript and School Report will provide all of the information about the student's high/secondary school academic information.

Sending documents for a student that had also applied in the previous application cycle

If you are sending documents for a student that had applied in the previous application cycle and documents were sent through Cialfo and is re-applying this application cycle. Click on the 'Enable Sending' button to reactivate sending for the student. You can then proceed with preparing new Common App forms and sending documents.

*Note: Clicking the 'Enable Sending' button will set the sent status for previously sent documents and will delete any Common App forms that were prepared in the previous application cycle. This is done to allow re-sending of the documents and preparing Common App forms for the current application cycle. For more information on Enable Sending, please see the help article here.

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