All our current assessments come from Human eSources, the same maker of AchieveWorks (assessments used by Naviance).
Your students would have access to these 3 assessments. The below handbooks will help counselors understand and interpret the assessments.
For the Chinese version of the handbooks please find them
Check out this video for a quick summary:
Video Introductions
Here are some videos that provide a brief overview of each assessment and it's purpose:
General introduction to the assessments
AchieveWorks Personality
AchieveWorks Learning & Productivity
AchieveWorks Intelligences
Brochures
For a written overview of the assessments, you may view below brochures to have clear understanding on what each assessment and the age ranges/grade levels that the assessments are designed for.
AchieveWorks Brochures - https://support.humanesources.com/portal/en/kb/articles/achieveworks-brochures
AchieveWorks Personality - https://assets.humanesources.com/materials/FlyerFeatures-AchieveWORKS-Personality.pdf
AchieveWorks Learning & Productivity - https://assets.humanesources.com/materials/FlyerFeatures-AchieveWORKS-LearnProd.pdf
AchieveWorks Intelligences - https://assets.humanesources.com/materials/FlyerFeatures-AchieveWORKS-Intelligences.pdf
Assigning the assessments
To assign assessments to your students, go to 'Tasks & Assessments' on the left-hand menu. Click on the Assessment that you would like to assign and a sidebar would appear. You can assign the assessments to students by grade or by group. Select the required option and click 'Publish'.
If you need to assign it to multiple grades, you can select 'All' or one grade at a time and click 'Publish'. Eg. Select Grade 9 then publish. Then select grade 10 and click publish. It will then be auto-assigned to any student that matches the selected criteria.
Students will find these assessments in their 'Tasks & Assessments' tab on Cialfo. Counselors will have access to the reports once the student has completed the assessment.
Re-assigning assessments for retaking
You can have a student retake an assessment only if the student has already completed the assessment before. Once you've selected "Reassign", an option for "Retake" will show in the student's profile. See the gif below for a visual:
You also have the ability to re-assign students by bulk through Bulk Actions.
Viewing the student's Assessment report
Once the student has completed an assessment, the report will be accessible in the individual student's assessment tab. Counselor can click on "View Report" to access the completed assessment.
You will also be able to view a list of students that have (a) been assigned the assessment, and (b) have taken the assessment by clicking on the Assessment title.
Mindler Assessment Updates
The Mindler Assessment was integrated into the Tasks & Assessments section of Cialfo. Students with Mindler enabled on their account can now access the assessment directly from their Tasks & Assessments tab. If your school should have access but the assessment is not visible, contact Chat with Cialfo.
Troubleshooting Assessment Issues
If students experience issues accessing the assessment, such as the "Read more" link not working or the assessment page not opening, refer to the troubleshooting sections below:
How to Troubleshoot "Read More" Link in Assessment page?
How to Troubleshoot "Read More" Link in Assessment page?
On the student homepage, the "Assessment assigned to you" banner contains a "Read more" link, if it is not clickable follow the below steps.
Refresh the homepage and try clicking the "Read more" link again.
Clear browser cache if the link still appears inactive.
Try accessing the platform in an incognito/private browser window.
If the issue persists, share screenshots and the name of the browser with the support team for further investigation.
Assessments Not Loading or Opening Properly
Assessments Not Loading or Opening Properly
If you are not redirected to the assessments page after clicking on "Open", or you receive an error mentioning that you do not have the valid credentials, please try opening the assessment in another browser. For example, if you are currently using Google chrome try using Safari or Internet Explorer and vice versa. Sometimes there are plug-ins on your browser that stop the assessment from opening.
Opening Assessments on Safari
If you are using the Safari browser on a Mac/iPad, you will have to disable the "Prevent Cross-Site Tracking" settings.
Open Settings
Select Safari > Privacy & Security and disable "Prevent Cross-Site Tracking" here.
Close the Safari browser and launch it again.
Once you're done with your assessments, we would highly recommend reverting your browser settings.
NOTE: Assessments are not compatible with the Cialfo mobile app, so please use the desktop version.
If you are unable to find assessments, it is possible that your counselor has not assigned them to you. In that case, please reach out to your counselor directly.
Need More Help?
Our Client Support team is available via Live Chat 24 hours a day, Monday through Friday, so you can get help anytime during the work week through Chat with Cialfo.
If you're unable to find a solution in our help articles or need further assistance, you can contact the Cialfo Support team via Live Chat or email us at [email protected].






