With the new user interface of Cialfo, students are equipped with a diverse set of tools aimed at assisting them in their college and career planning endeavors. To tailor the student experience and manage their access to these tools, counselor can easily navigate to the "Configuration" page. Within this page, counselor's are empowered to customize the level of engagement and select specific tools that students can leverage to support their journey.
To access their accounts on Cialfo, students, teachers, guardians, and counselors will use the same unique URL assigned to their school.
Navigating the Menu
The menu on the left contains the main tabs that students will use to navigate their Home page, search for universities, add universities to their Applying, Longlist, and Shortlist, and submit applications for specific universities. The main tabs include Home, Universities, Bookmarks, and Applications.
Home
At the top of the page, you'll find a convenient search bar that allows you to search for students, universities, content, and careers.
Just below the search bar, two cards are displayed:
The first card features the student's name and a progress bar indicating their profile strength. By clicking on 'Complete Profile,' counselors can access the student's Profile page to make necessary updates and ensure the profile is fully completed.
This card also displays the number of universities in the student's Applying, Shortlist, Longlist, and Applied categories, offering a quick overview of the student's application progress and status.
The second card is labeled as "My University Roadmap". Clicking on the "View" option on the My University Roadmap card reveals three categories: Profile, Discover, and Apply.
Universities - To search for colleges and universities and manage the Longlist, Shortlist, and Applying lists, students can use the Super Search feature on the University Search page.
For schools with Direct Apply option - Please read this article.
Bookmarks - Bookmarks provide students with a dedicated space to arrange their longlist, shortlist, and applying list.
Applications - Student can see more specific information of each application like deadline, application round, and application decisions.
Notes and To Dos
On the top right hand corner, student can access to their "Notes and Inbox" and "To Dos" list.
Notes:
Student can view the notes shared by their counselors or students can use this feature to take their own notes.
Tasks:
In this tab, students will be able to view and complete all the tasks and essays assigned by their counselor.
Assessments:
Here, Student can request the counselors to assign them the assessments.
Visit:
Once college visits have been scheduled, students can access the calendar of visits and choose to attend the visits.
Meetings:
Student can schedule a meeting with a counselor or teacher.
Survey: Student can answer the survey that the counselor has assigned to them.
Profile - The Profile is likely the most comprehensive section containing 8 different sections.
My Settings - Students have the ability to adjust their own settings like their password and notifications for tasks, meetings, etc.
Help Center - Students have access to the same Help Center as counselors, though most articles are more suited for counselors.
Chat with Cialfo - Like counselors, students can utilize Chat with Cialfo feature to get assistance from the support team.
What’s New - Improvements to Student View Mode
Two issues affecting counselors using Student View mode were:
Student search loading issue fixed : Previously, searching for another student within Student View could cause the page to remain stuck on a loading state without returning results. This has now been resolved, and student search functions correctly within Student View.
Student navigation menu restored on avatar hover : The student navigation menu was not appearing when hovering over the student avatar in Student View mode. This issue has been fixed and the navigation menu now displays correctly, making it easier to move between sections within the student context.
Need More Help?
Our Client Support team is available via Live Chat 24 hours a day, Monday through Friday, so you can get help anytime during the work week through Chat with Cialfo.
If you’re unable to find a solution in our help articles or need further assistance, you can contact the Cialfo Support team via Live Chat or email us at [email protected].