Test Scores Upload - PSAT10/NMSQT

Where can I find the Upload feature?

Click your profile picture in the top-right corner of the page to open the drop-down menu. Under the Account section, select Bulk Upload.

Upon landing on the Upload page, select Import test scores.

Step 1 - Uploading your data file (.csv, .xls, or .xlsx only)

a. Click the upload box, then browse and select the file you want to upload. OR
b. Drag the file that you want to upload from its folder and drop it into the upload box.

Step 2 - Configuring the settings of your upload

Select PSAT 10/NMSQT
Make sure to determine the date format used in your file so that the uploader reads the data accurately.
- Our system accepts the following date formats:
  - Day-Month-Year (DD-MM-YYYY)
  - Month-Day-Year (MM-DD-YYYY)
  - Year-Month-Day (YYYY-MM-DD)
  - Month/Day/Year (MM/DD/YY)
  - Date Month Year (DD MMM YYYY)

Step 3 - Matching data columns to Cialfo fields

First, determine which row in your file contains the column headers. Next, match the columns in your file to the corresponding data fields available on Cialfo. To make future uploads easier, your column mapping will be saved and automatically applied the next time you upload a file. :)

Note: All required fields are marked with an asterisk (*). For optional fields, there is an option to Ignore this column and no data will be imported under that data field.

Step 4 - Preview & Confirm

Reviewing errors found

After processing your data, the magical wizard will identify any rows in your file that contain errors and specify exactly what those errors are. You can then make the necessary corrections and upload the file again. Alternatively, you can download an error report for easier reference.

Confirming test scores to be imported

On the next tab New, you will be able to see exactly what data will be imported by the uploader and also confirm the test scores and test dates you are about to import.

Turning on the "Update" function (Optional)

Upload 2.0 can intelligently detect whether user accounts already exist in Cialfo by checking the Email Address column. If matching accounts are found, you can choose whether to update the existing records.

Note: Enabling the Update data for existing entries toggle will overwrite the existing test score data for the matching test date.

Step 5 - Confirming your upload

Last but not least, click Finish Import and voilà—your import is complete!

Once the import is finished, you'll see the upload status turn green. If you ever need to review the import details, you can find them on the Upload History page by navigating to Upload & Integration History.

That's the end of PSAT 10/NMSQT Upload! Happy uploading!

Troubleshooting & FAQs

What to do if the scores are not matching a specific university's requirements?

PSAT scores are uploaded into Cialfo for record-keeping purposes only. Universities do not receive PSAT scores directly through Cialfo. Students who need to submit PSAT or National Merit Scholarship results to a university must reach out to their school counselors. Cialfo records the score for counselor reference only.

How to proceed if there are PSAT scores file errors?

Date format mismatch errors
These occur when the test date in your file doesn’t match the format selected during upload (dd/mm/yyyy, mm/dd/yyyy, yyyy,mm,dd). The system will reject those rows. You can download the error report after Step 4 to identify the exact rows and fix the date format before re-uploading.
Data matching and update issues
These include cases where scores are not updating or students are not found. If existing scores are not overwritten, the “Update” toggle must be enabled in Step 4. For student mismatches, the system relies on exact Cialfo email matching - spelling error or extra space will cause failure.
Partial upload failures
If only some rows fail, the upload log will reflect partial success. You should download the error report, correct only the failed rows in a new file, and re-upload. Successfully imported records will not duplicate unless “Update” is enabled.

If the issue persists after trying the above steps, contact Cialfo support with the description of the error and the original file used to upload PSAT scores

Need Help?

Our Client Support team is available via Live Chat 24 hours a day, Monday through Friday, so you can get help anytime during the work week through Chat with Cialfo.

If you’re unable to find a solution in our help articles or need further assistance, you can contact the Cialfo Support team via Live Chat or email us at [email protected].