The Inbox feature allows counselors and students alike to communicate with each other, working like instant messaging.
How to navigate to Inbox
There are 2 ways to navigate to your Inbox:
1st - The Inbox icon at the top right corner of the website. This will take you to your full list of students and their respective Inbox chats. Your most recent conversation will be at the top but you will also be able to search for a specific student's chat.
2nd - If you are assigned to that student, you can access Inbox at the bottom of the student's Profile page. This is especially helpful as you will be able to directly communicate with them easily while reviewing their details. To chat with the student, click the chat icon as highlighted in the red box below.