Welcome to Cialfo! When you log in for the first time, Leo (our lion mascot) will guide you through a short onboarding to set up your profile. The very first step asks for a couple of basic facts so Cialfo can start personalising your university recommendations.
This article walks you through that first screen — "Let's start with some basic facts about you!" — and explains how to answer each question.
Why we ask these questions
A strong profile helps Cialfo personalise your recommendations. The answers you give here are used to:
Surface universities and courses that accept students from your country.
Filter opportunities, deadlines, and scholarships relevant to your graduation cohort.
Tailor the rest of your onboarding (and your home feed) to your situation.
You can update these answers any time later from your profile settings.
Please note: Students can no longer skip onboarding steps by opening platform links directly. They must complete each onboarding step before accessing the main platform. If they try to open another page during onboarding, they will be redirected back to the onboarding step.
Need More Help?
Our Client Support team is available via Live Chat 24 hours a day, Monday through Friday, so you can get help anytime during the work week through Chat with Cialfo.
If you're unable to find a solution in our help articles or need further assistance, you can contact the Cialfo Support team via Live Chat or email us at [email protected].




