The new Applications page for counselors (Beta)

A clearer view of your students' applications, showing what's next and who owns it.

In this article, we'll discuss these key important points mentioned below:

Who gets the new page
What's new
Viewing a student's applications
Switching between versions
What hasn't changed
FAQs

Who gets the new page?

The new Applications page is in beta. At beta schools, all students and counselors open the new page by default and can switch back to the previous page at any time. At other schools, anyone can try it with Switch to new version at the top of the current page.

If you'd like your school to default to the new Applications page, contact your Cialfo Client Partner.

What's new?

An overview of every application: tabs at the top show how many of the student's applications are at each stage, and Filter by groups them by status, portal or country.
Who owns the next step: each card shows Waiting on: the student, their counselor, Cialfo, the university, or the student's decision on an offer.
Deadlines and the next action on every card. Deadlines that need attention are highlighted, and less-used actions are tucked under More actions.
Students see the same view: they can see where each application stands and what to do next, so they're less likely to need to ask you for status updates.
The In review stage for Direct Apply applications, the only portal with counselor and Cialfo review steps. When an application is waiting on your review, it shows With your counselor and a Review application button.
UCAS and UK Direct Apply choices grouped into one card.
A details panel with the progress tracker, application details, notes, documents and outcome fields.
A simpler Add application flow: the university search shows which portals each university supports, and each way to apply shows what's involved, such as any fee and whether its status syncs to Cialfo.

Viewing a student's applications

Open the student's account.
Click Applications in the left menu.
Use the tabs or Filter by to find applications, and click a card (or View all details) to open the details panel.

The details panel includes the application note and your counselor note

The page uses the student's wording (for example "Your decision"), because it shows the applications the way the student sees them.

When a Direct Apply application is waiting for your review, its card shows With your counselor. Click Review application to open it.

Switching between versions

Click Switch to previous version to use the previous page, and Switch to new version to come back.
Your choice applies to every student you open, not just the current one, and is remembered.
When you switch back, we'll ask why. It's optional, but it helps us improve the page.

What hasn't changed?

The data: applications, results, decisions and enrollment details are same on both pages.
Your school's settings: for example, if Allow students to edit their application details is off, students still can't edit them on the new page.
cDocs and Recommendations work as before.
The mobile app is unchanged for now.

FAQs

Can I still update results and decisions?

Yes. Open the application's details panel to update the result, decision and other details, as you did before.

Why does an application show "With your counselor"?

The application status shows "With your counselor" because the student has submitted a Direct Apply application, and it is now pending review by the counselor.

The counselor needs to click Review application on the application card

A student's status looks wrong. What should I do?

If the status still appears incorrect, contact the Cialfo Support team through Chat with Cialfo and share the following details:

Student's name
University name
Screenshot showing the incorrect status

Our team will investigate the issue and assist you further.

How long is the beta?

The beta period is flexible. Feedback will be reviewed in mid-January, after the January UCAS deadline, and the next steps will be confirmed with your Client Partner.

In the meantime, you can switch back to the previous page whenever needed. The previous page will remain available until 1 August 2027, when it will be retired ahead of the new school year.

What's coming next?

A "needs attention" view for students and counselors, and clearer application statuses across every portal.

How do I give feedback or report a problem?

When switching back to the previous version, let us know the reason for switching. Alternatively, you can share your feedback or report any issues directly with your Client Partner.

Will the previous page go away?

The previous page will remain available throughout the current application cycle. We plan to retire it on 1 August 2027, ahead of the new school year, and will provide plenty of advance notice.

Until then, you can switch back to the previous version at any time.