This article will explain the types of notifications that are sent out from Cialfo and how users can customize their notifications. Users will be able to customize the different types of notifications they receive from Cialfo by clicking on 'My Settings' located at the top right corner.

NOTE: Guardians currently are not able to make changes to their notification settings.

Notifications are sorted by sections. Under each section, depending on who the user is, users will have the option of selecting In-Page, Email or SMS notifications depending on their preferences. Below is a summary on the sections made available to both students and counselors.

Tasks, Meetings, Inbox, Essay Prompts

Profile, Direct Apply

Status, Student Database, Recommendations, Transcript Requests

The following table shows the types of notifications available on the platform:

In January 2026, Cialfo automatically sent Task Summary emails to guardians for all schools to keep them informed about their student's task progress. While this was helpful for many schools, some clients especially those managing parent communication through their own internal systems found these emails unnecessary or duplicative.

Now, specific school tenants can have automatic Task Summary emails to guardians disabled based on their preference. This is a per-school configuration managed by the Cialfo's engineering team and is not available as a self-service setting within the platform.

This applies to schools that would prefer to manage guardian communication outside of Cialfo and no longer require automatic Task Summary email notifications.

If your school would like to disable automatic Task Summary emails to guardians, please note the following:

Once confirmed, please contact your Customer Success Manager or reach out to us using the "Chat with Cialfo" feature to request this change.