Update: Cialfo has rolled out an updated User Experience (UX). For a limited amount of time, clients will be able to switch from using the new UX and previous UX. This article will address both types of UX.

This article will help understand how students and guardians can access and complete a survey once it's been assigned to them.

New User Experience (UX)

As a Student:

Finding the Survey

  1. You can access Surveys on the left side menu.


Previous User Experience (UX)

As a Student:

Finding the Survey

  1. You can find your surveys in the Survey tab found in your Profile.

  2. Click on "Surveys" to see Surveys that have been assigned. If there are multiple surveys, there is a search bar to find a specific survey.

  3. To sort through the surveys, you can toggle the column heading by Title, Progress, Due Date, and Completion. You can also use the search bar to find the survey you're looking for.

Completing a Survey

  1. After a survey is selected, you will notice which questions are required and the date the survey needs to be completed by (deadline).


    2. At the end of the Survey, you can choose either to save your answers as a draft or complete and submit your responses to your counselor! If you're not ready to send it to your counselor, click the "Save Draft" button. Ensure you submit it before the deadline though! :)

    3. Once submitted, the status of the survey will be updated to "Completed".

New User Experience (UX)

As a Guardian:

Finding the Survey

  1. Select the " My Surveys" option from the left hand menu.

Previous User Experience (UX)

As a Guardian:

Finding the Survey

  1. Select the "My Surveys" option from the left hand menu. You can find this under your student's name.

   2. Similar to a student, you will have the option to either save your responses as a Draft or submit to the counselor once completed!

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