Last Modified: 17 June, 2023
Cialfo Pte Ltd. ("Cialfo") uses certain subprocessors, subcontractors and content delivery networks to assist it in providing the Cialfo Services as described in the Terms and Conditions ("Terms").
What is a Subprocessor
A subprocessor is a third party data processor engaged by Cialfo who has or potentially will have access to or process Service Data (which may contain Personal Data). Cialfo engages different types of subprocessors to perform various functions as explained in the tables below.
Due Diligence
Cialfo undertakes a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed subprocessors that will or may have access to or process Service Data.
Infrastructure Subprocessors
Cialfo owns or controls access to the infrastructure that Cialfo uses to host Service Data submitted to the Services, other than as set forth below. The following table describes the countries and legal entities engaged in the storage of Service Data by Cialfo.
Entity Name Subprocessing Activities Entity Country
AWS Amazon Cloud service provider United States
Service Specific Subprocessors
Cialfo works with certain third parties to provide specific functionality within the Services. These providers are the Subprocessors set forth below. In order to provide the relevant functionality, these subprocessors access Service Data.
Entity Name Purpose Entity Country
ActiveCampaign Marketing automation provider United States
Airtable Data Management provider United States
Calendly Appointment scheduling provider United States
CleverTap Customer engagement service United States
Cloudflare Web-infrastructure provider United States
Cloudinary Image resizing and storing provider United States
Dropbox Internal company data storage United States
Google Analytics Website analytics and performance United States
G Suite Internal company infrastructure United States
GitHub Hosting for software development United States
Hotjar Website Visualization software Malta
Intercom Customer support provider United States
Jira Cloud Product management provider United States
Lu.ma Product management provider United States
Mailshake Transactional mail provider United States
Maze Design Testing France
Mixpanel Data analytics platform United States
New Relic Data analytics platform United States
Notion Internal Documentation United States
Office 365 Productivity, Calendar Integration United States
Onlive Online Events Management Singapore
Pandadoc Contracts management provider United States
Papertrail Log management provider United States
PayPal Payment provider United States
Pipedrive Customer relations management United States
PubNub WebSockets service United States
Rollbar Error monitoring service United States
Salesforce Customer relations management United States
SatisMeter Customer satisfaction service Czech Republic
Segment Cloud-based Analytics Service United States
SendGrid Transactional mail services provider United States
Slack Internal communications provider United States
Snowflake Data storage and processing platform. United States
Stripe Payment provider United States
Twilio SMS notification provider United States
Typeform Cloud-based survey services Spain
Wistia Video Hosting United States
Zoom Online Meetings service United States