Last Modified: February 05, 2020

Cialfo Pte Ltd. ("Cialfo") uses certain subprocessors, subcontractors and content delivery networks to assist it in providing the Cialfo Services as described in the Terms and Conditions ("Terms").

What is a Subprocessor

A subprocessor is a third party data processor engaged by Cialfo who has or potentially will have access to or process Service Data (which may contain Personal Data). Cialfo engages different types of subprocessors to perform various functions as explained in the tables below. 

Due Diligence

Cialfo undertakes a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed subprocessors that will or may have access to or process Service Data.

Infrastructure Subprocessors

Cialfo owns or controls access to the infrastructure that Cialfo uses to host Service Data submitted to the Services, other than as set forth below. The following table describes the countries and legal entities engaged in the storage of Service Data by Cialfo.

Entity Name                     Subprocessing Activities                                   Entity Country

AWS Amazon            Cloud service provider                      United States

Service Specific Subprocessors

Cialfo works with certain third parties to provide specific functionality within the Services. These providers are the Subprocessors set forth below. In order to provide the relevant functionality, these subprocessors access Service Data.

Entity Name                     Purpose                                                               Entity Country

ActiveCampaign        Marketing automation provider              United States
Calendly              Appointment scheduling provider            United States
Cloudflare            Web-infrastructure provider                United States
Cloudinary            Image resizing and storing provider        United States
Dropbox               Internal company data storage              United States
G Suite               Internal company infrastructure            United States
GitHub                Hosting for software development           United States
Google Analytics      Website analytics and performance          United States
Intercom              Customer support provider                  United States
Jira Software Cloud   Product management provider                United States
Mailshake             Transactional mail provider                United States
Mixpanel              Data analytics platform                    United States
New Relic             Data analytics platform                    United States
Pandadoc              Contracts management provider              United States
Papertrail            Log management provider                    United States
PayPal                Payment provider                           United States
Pipedrive             Customer relations management              United States
PubNub                WebSockets service                         United States
Rollbar               Error monitoring service                   United States
Salesforce            Customer relations management              United States
SatisMeter            Customer satisfaction service              Czech Republic
Segment               Cloud-based Analytics Service              United States
SendGrid              Transactional mail services provider       United States
Slack                 Internal company communications provider   United States
Trello                Onboarding management                      United States
Twilio                SMS notification provider                  United States
Typeform              Cloud-based survey services                Spain
Zoom                  Online Meetings service                    United States
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