Overview
With the PowerSchool SIS integration, counseling teams can eliminate the hassle of managing data in two separate systems. Data is automatically synced every Sunday at 2 AM SGT or can be manually triggered as needed.
What is PowerSchool?
PowerSchool is a US-based School Information System (SIS) that can directly integrate student information with Cialfo. Schools that have already purchased and are using PowerSchool as their SIS can activate the integration with Cialfo at no extra cost.
*applicable to Pro schools only
Data attributes synced from PowerSchool
PowerSchool field | Cialfo field | Requirement |
SCHED_YEAROFGRADUATION | Graduation Year | Required |
FIRST_NAME | First Name | Required |
LAST_NAME | Last Name | Required |
DCID or STUDENT_NUMBER | PowerSchool ID | Required |
DOB | Date of Birth | Optional |
GENDER | Gender | Optional |
Note: At this time, the integration is unable to support syncing of grade levels, subject grades, and parent information until further notice.
How to complete the PowerSchool Integration Setup
There are three major steps to completing the process.
Install Cialfo's plugin on PowerSchool
Download and install the Cialfo PowerSchool Plugin v1.xml
Log in to your PowerSchool Admin Portal as a System Administrator
From the Start page, select System from the main menu
Upon landing on the System Administrator page, select System Settings
Click Plugin Management Configuration, then select Install
Choose the Cialfo PowerSchool Plugin v1.xml file you downloaded in Step 1
Click Install, and choose Yes to confirm the installation when the pop-up appears
Upon returning to the Plugin Management Configuration page, tick the checkbox for the Cialfo plugin to enable it
Click Yes to confirm your selection when the confirmation message appears
Your installation is now complete
Retrieve your new plugin credentials
On the Plugin Management Configuration page, search and click on the Cialfo plugin
Click OAuth Configuration or Data Provider Information
Copy the Client ID and Client Secret and save it securely
Ensure there is a publicly-accessible https URL for your PowerSchool server and note down this URL for the next step of the process
Set up your integration settings on Cialfo
Log in to Cialfo as an administrator
From the home page, select the profile icon in the top right corner, then select Upload from the drop-down menu
Under the Manage Integration section, click Start Setup and Integrate
Choose PowerSchool as the SIS
Enter the Client ID, Client Secret, and the Client URL you saved from the previous step
Toggle the integration to the Active state
Turn on the Test Run function (Recommended, but optional)
Enable Email Notifications (Recommended, but optional)
Decide which Grade From and which Grade To sync student information from
Click Save
Select Update Mapping
Decide whether to sync optional fields. For example, whether PowerSchool ID on Cialfo should be populated with data from the DCID or STUDENT_NUMBER field on PowerSchool.
Click Save & Trigger Now to activate the integration and trigger an immediate sync
Your integration setup is now complete 🎉
Note: If the Test Run function was turned on, remember to return to the integration settings to turn the function off once you are satisfied with the accuracy of the synced data and want to confirm pulling in the data into Cialfo.
Troubleshooting & FAQ's
Why Am I Seeing "The Connection Details Are Invalid"?
If you are seeing this error:
Verify that the Client ID, Client Secret, and Client URL entered in Cialfo exactly match the values configured in PowerSchool.
Confirm that the PowerSchool credentials are active and have not expired or been regenerated.
Try running the sync again after confirming the connection details.
If the error persists, contact Cialfo Support via Chat with Cialfo and provide your school name along with a screenshot of the error.
Our Client Support team is available via Live Chat 24 hours a day, Monday through Friday, so you can get help anytime during the work week through Chat with Cialfo.
If you're unable to find a solution in our help articles or need further assistance, you can contact the Cialfo Support team via Live Chat or email us at [email protected].