The Broadcast function allows you to easily send out messages to your students and their guardians through their Cialfo Inbox, Email or SMS.

To begin, head to "More" at the side menu and click on Broadcast.

Upon accessing Broadcast, you will find 3 sections:

Click the 'Create Broadcast' button found on the top left corner and a sidebar will appear. Here you can draft a message and customize how your message will be sent, who it will be sent to and when it will be sent.

Import Broadcast - If you or another counselor have created a Broadcast previously, you can easily select it here to use as a template! This will include the filters you've chosen to send to your targeted audience.

You can choose between 3 types of messages to send out - Cialfo Inbox, Email and SMS. Each method has its own specifications:

After drafting a message, scroll down to choose the audience you want to send your Broadcast to. Please note that depending on which audience you select under the "Send To" portion, some options may be limited.

Note: if you'd like to receive the Broadcast you're sending out, or send the Broadcast to the student's counselors, be sure to check the tick box called "Include recipient's Counselors".

Once you select your targeted audience, choose the relevant filters to further focus your recipients. For example, you want to send the Broadcast to students only from Graduation year 2020. You can select the "Graduation Year" filter and your message will be sent only to those students.
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Alternatively, if you would like to manually add recipients that are not part of the filter or group you selected, you can click the 'Add Recipient' option and input their email address from there.

The final step is to either send the Broadcast right away or schedule it for a later date.

Selecting 'Schedule Broadcast' will open up a date & time and a time zone selector. The date and time you choose will be according to the time zone you selected.

Once this is done, click 'Preview Broadcast' at the top right corner to proceed.

Before sending a Broadcast, preview it first to check if all the details are correct and you have chosen the audience appropriately.
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If you spot a recipient that you would want to exclude from the sending list, you can tick the box next to 'Block'.
Enabling the 'View Blocked' checkbox will let you see recipients that you have blocked, allowing you to unblock them.

If you see a mistake and would like to edit, click on the 'Edit Broadcast' button located near the top right. This will bring you back to the previous page.

Clicking the 'Copy' button at the top right corner will immediately create a copy of the current broadcast. This will allow you to save it as a draft for your next use if you wish. Note that the Subject/Title of your Broadcast will have "(copy)" at the end.

If you believe this message is no longer needed, you can click the 'Archived' button to hide the broadcast from view.

Once you have double-checked all the details, you're ready to send!

Simply click on the 'Send Broadcast' button and you're done.

You can also track whether or not your audience has read your Broadcast on the homepage of Broadcast.

Select the Broadcast under the 'Completed/ section and it will show you whether your audience has received, read, or clicked a link from within your broadcast.

You will also be able to see which counselor has sent which Broadcast! This makes it easy for you to track who's sent which Broadcast and which recipients have received it.

If you no longer think your Broadcast is relevant, or you want to cancel the sending of a scheduled Broadcast, you can always archive it!

If you want to find the Broadcasts you have archived, you may select the "View Archived Button" found next to Create Broadcast:

Note: You can archive a Broadcast that you have scheduled to be sent in the future.

Once you have sent out a Broadcast, you cannot stop the sending, so please be double-check before pressing 'Send'.