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Adding team members to University Explore account
Adding team members to University Explore account

How to add your fellow team members/admission officers to your University's Explore account

MOHIT MMANGAL avatar
Written by MOHIT MMANGAL
Updated over 2 weeks ago

Here's a step by step guide along with a video of how to do this on Cialfo:

After setting up your account, you will need to add your fellow team members to your University's account. To begin, head to the Team page and then, click on the "+ Add a team member" button.

A sidebar will appear where you can enter the required details of the team member you want to add and assign one of the three roles available on Cialfo.

  • Admin: All actions

  • Member: All actions except for updating College details

  • Admission Officer: Only able to view Direct Apply and Higher Ed insights

Once you have filled in all the mandatory fields, click on the "Send Registration" button to save the details. A welcome email will be sent to the team member. If they do not receive it in their inbox, they should also check their Spam folder.

How to Deactivate Team member?

Head to the Team page, select the member you want to deactivate, and from the dropdown menu, choose Deactivate. Then, click Apply to confirm the action.


The team member would be deactivated.

To search for any deactivated member on Explore click on "Add Filters" option from the team's page and select account status as Inactive.

You can find all the deactivate members here:

If you have any questions or need assistance, please feel free to reach out to us using the 'Chat with Cialfo' feature.

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