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Adding team members to University Explore account
Adding team members to University Explore account

How to add your fellow team members/admission officers to your University's Explore account

Client Solutions Center avatar
Written by Client Solutions Center
Updated over a week ago

After setting up your account, you will need to add your fellow team members to your University's account. To begin, head to the Team page and here, click on the "+ Add a team member" button.

A sidecar will appear for you to provide the required details of the team member you would like to add as well as assigning one of the 3 roles to them on Cialfo.

  • Admin: All actions

  • Member: All actions except for updating College details

  • Admission Officer: Only able to view Direct Apply and Higher Ed insights

Once you have filled in all the mandatory fields, click on the "Send registration" button to save and a welcome email will be sent to the team member. If the team member does not receive the welcome email in their inbox, they should also check their Spam folder for it.

How to Deactivate Team member?

Head to the Team page and here, click on the "+ Add a team member" button.
Select the member you want to deactivate and from the drop down option, select Deactivate option and click on Apply.


The team member would be deactivated.

To search for any deactivated member on Explore click on "Add Filters" option from the team's page and select account status as Inactive.

You can find all the deactivate members here:

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