Team Roles & Permissions

The difference between Admin, Counselor, and Teacher

Priscilla Ann avatar
Written by Priscilla Ann
Updated over a week ago

There are three types of roles for Team members: Admin, Counselor, and Teacher.

Here's a summary of the permissions for each role:

Admin Counselor

Administrators have full access to Account Settings, also including the ability to:

  • Edit accessibility, permissions, and connectivity settings under Configuration

  • Create and edit Groups for students

  • Add new Team members, edit their details, and hold control over admin rights

  • Upload student data, guardian and staff information, and test scores in bulk

  • Add Students, edit their profiles, without needing to be their assigned counselor

  • View and download the full Students list, with custom reporting available

  • Generate questionnaires and surveys for students to take

  • Application Status and Progress Tracking for students

  • Manage document submission to universities via Common App and Parchment

(Non-Admin) Counselor

Non-Admin Counselors have a more limited role, focused only on the students assigned to them. These are the actions that Counselors can take:

  • View and edit profiles of all students that have been assigned to them

  • Create, assign and manage tasks for multiple students

  • Draft and send broadcast messages to students and guardians

  • Generate questionnaires and surveys for students to take

  • Application Status and Progress Tracking for students

  • Manage document submission to universities via Common App and Parchment

Teacher

Teachers have a very specialized role, meant for preparing recommendations only. They do not have access to any features, but they can:

  • View requests of recommendation letters from students

  • View the students' lists of colleges within their requests

  • Prepare a Teacher Evaluation form, if required

  • Upload a Letter of Recommendation (PDF only)

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