The Cialfo mobile app, available on iOS and Android, enables students to manage their college planning anytime, anywhere. With an intuitive interface and personalized features, it supports seamless exploration, tracking, and decision-making on the go.
App Structure
The Cialfo mobile app is divided into five key sections: Home, Universities, Bookmarks, Applications, and Account.
Each section supports a different stage of your university application journey.
1.Home
The Home section serves as your main dashboard, providing an overview of your progress, recommendations, and resources.
🔝 Top Navigation Features
Inbox (Messenger Icon): Access the Inbox via the message icon to chat directly with your assigned counselor, ask questions, receive guidance, and stay updated.
Search Bar: Search for universities by name and get redirected to the university's detailed page.
Profile & Progress Card: Displays your name, profile strength progress bar, and a "Complete Profile" option. Maintaining a complete profile helps strengthen your application and improves recommendations.
My University Quest: Whether you're just starting to explore universities or getting ready to make a final decision, University Quest helps you assess your readiness and guides you with personalized tips and next steps.
1-on-1 University Guidance: Click on "Free 1-on-1 Uni Guidance" to connect with a University Enrollment Advisor (UEA) and receive personalized support and expert advice.
Edit Preferences: Click the TUNE (pen) icon to modify your budget, destination, and academic preferences.
Careers Section: Explore career paths aligned with your profile.
Trending Videos, Guides & Articles: Explore curated content and filter results by country, content type, and topics.
Saige – AI Assistant: Saige is Cialfo's built-in AI assistant that can provide university recommendations, answer queries, and assist with planning.
2. Universities Section
Explore universities, courses, and scholarships all in one place, with dedicated tabs to easily browse Universities, Courses, and Scholarships.
Courses Tab: Discover courses based on your preferences.
Scholarships Tab: Discover and save scholarships with clear tags.
3. Bookmarks Section
4. Applications
5. Account
Recent Updates on the Mobile App
Additional Mobile Bug Fixes & Enhancements (April 2026)
Additional Mobile Bug Fixes & Enhancements (April 2026)
Cialfo has rolled out additional mobile app improvements aimed at enhancing usability, consistency, and overall performance.
Mobile App Home Page — University Quest & Bug Fixes
Mobile App Home Page — University Quest & Bug Fixes
The Cialfo mobile app Home page includes several widgets, including the University Quest section. In January 2026, a set of bug fixes was released to improve the overall experience and resolve issues on the mobile Home page.
Mobile App: Adding and Editing Test Scores & Fixes
Mobile App: Adding and Editing Test Scores & Fixes
The Cialfo mobile app includes a Test Scores module that allows students to add and edit their standardized test results. In late January 2026, several bug fixes were introduced to improve accuracy, clarity, and overall user experience when managing test entries.
Back Button Closing the App Unexpectedly ✓ FIXED
Back Button Closing the App Unexpectedly ✓ FIXED
On certain Android and iOS devices, tapping the Back button while navigating within the Cialfo app caused the app to close entirely instead of returning to the previous screen. This affected users mid-session and required them to relaunch the app to continue.
This issue has been resolved. The Back button now correctly navigates to the previous screen without closing the app.
If you are still experiencing unexpected app exits after updating to the latest version:
Ensure the app is updated to the latest version from the App Store or Google Play.
Restart the app and try again.
If the issue continues, contact Chat with Cialfo with your device model, OS version, and the steps that triggered the exit.
Error Message When Selecting a Course in the Applications Tab ✓ FIXED
Error Message When Selecting a Course in the Applications Tab ✓ FIXED
When a student tapped on a course entry in the Applications tab of the mobile app, an error message appeared instead of displaying the course details. This prevented students from reviewing course information associated with their applications from the mobile app.
This issue has been resolved. Tapping on a course in the Applications tab now correctly displays course details without errors.
If a student is still seeing this error after updating the app, please contact Chat with Cialfo with the student’s name and the specific course/university affected.
FAQs & Recent Mobile App Improvements
FAQs & Recent Mobile App Improvements
Issue | Resolution |
Saige: Android keyboard issue | Closing the keyboard on the Saige screen previously left a blank white area at the bottom of the page on Android. This issue has now been resolved. |
OTP verification flow | Students who reopened the app during OTP verification were previously redirected to the onboarding flow. They are now redirected back to the OTP verification screen correctly. |
University Quest tooltip issue | Duplicate helper tooltips appearing under "Main Quest" and "Side Quests" have been resolved. |
Scholarship images cropped | Scholarship images on the Universities → Scholarships page were previously appearing cropped due to incorrect image dimensions. This issue has now been fixed. |
Test score validation | Validation is now instant — invalid scores below the minimum allowed value can no longer be saved even if Save is tapped before correction completes. |
ACT test field order | Fields now appear in the standard ACT reporting sequence: English, Math, Reading, Science, Writing (optional). |
Back button closing the app (Nov 2025) | On certain Android and iOS devices, tapping Back caused the app to close entirely. The Back button now correctly navigates to the previous screen. |
Course error in Applications tab (Nov 2025) | Tapping a course entry in the Applications tab previously showed an error instead of course details. Course details now display correctly. |
If a student continues to experience any of the issues above after updating to the latest version, please contact the Cialfo Support team through Chat with Cialfo.
💡 Need More Help?
Our Client Support team is available via Live Chat 24 hours a day, Monday through Friday, through Chat with Cialfo.
If you're unable to find a solution in our help articles or need further assistance, you can contact the Cialfo Support team via:
Live Chat