The 📱Cialfo mobile app, available on iOS and Android, enables students to manage their college planning anytime, anywhere. With an intuitive interface and personalized features, it supports seamless exploration, tracking, and decision-making on the go.
App Structure
The Cialfo mobile app is divided into five key sections: Home, Universities, Bookmarks, Applications, and Account.
Each section supports a different stage of your university application journey.
1.Home
The Home section serves as your main dashboard, providing an overview of your progress, recommendations, and resources.
🔝 Top Navigation Features
Inbox (Messenger Icon): Access the Inbox via the message icon to chat directly with your assigned counselor, ask questions, receive guidance, and stay updated.
Search Bar: Search for universities by name and get redirected to the university’s detailed page.
Profile & Progress Card: Displays your name, profile strength progress bar, and a “Complete Profile” option. Clicking “Complete Profile” redirects you to the Account section. Maintaining a complete profile helps strengthen your application and improves recommendations.
My University Quest: Whether you're just starting to explore universities or getting ready to make a final decision, University Quest helps you assess your readiness and guides you with personalized tips and next steps.
1-on-1 University Guidance: Click on “Free 1-on-1 Uni Guidance” to connect with a University Enrollment Advisor (UEA) and receive personalized support and expert advice tailored to your university journey.
Edit Preferences: Click the TUNE (pen) icon to modify your budget, destination, and academic preferences.
Careers Section: Explore career paths aligned with your profile, based on your academic fit, interests, and saved preferences.
View All & Filters: Filter careers by industry, interests, saved careers, and best fit.
Trending Videos, Guides & Articles: Explore curated content and filter results by country, content type, and topics.
Saige – AI Assistant
Saige is Cialfo’s built-in AI assistant that can provide university recommendations, answer queries, and assist with planning. You can ask questions like “What universities are a good fit for me?” or “What scores should I target?”
2. Universities Section
Explore universities, courses, and scholarships all in one place, with dedicated tabs to easily browse Universities, Courses, and Scholarships.
Universities Tab: Includes personalized recommendations, a search bar for direct lookup, filters for refined results, and SuperSearch (AI-powered), which can be toggled next to the search bar to use natural language queries such as “Universities in Canada under X budget.”
Courses Tab: Discover courses based on your preferences, update them using the TUNE icon, and search for specific courses.
Scholarships Tab: Discover and save scholarships with clear tags indicating auto-awarded eligibility, coverage details, and renewal conditions.
⚡ Quick Actions: Use the Heart icon ❤️ to save universities or courses and the link icon🔗 to show interest in universities, allowing you to receive updates such as deadlines, prompts, and essays.
3. Bookmarks Section
The Bookmarks section helps you organize your university choices effectively by grouping them into three lists: Applying List, Shortlist and Longlist.
Key Features: Add universities using the “+ Add” button, filter them by Region and Likelihood using the “Filter by” option, and reorder them using arrow icons. Use the 3-dot menu for more options, such as moving universities between lists or removing them from the lists.
My Top Choices: Drag and reorder universities to highlight your preferences, helping counselors guide you more effectively.
4. Applications
The Applications section allows you to track and manage all your applications in one place, divided into two categories: In Progress and Submitted.
In Progress: Includes applications that are not yet submitted. You can open each application to view details such as deadlines, likelihood, and who added the application. Use the 3-dot menu to change the portal or delete the application.
Submitted: Once an application is submitted, it moves to this section. Here, you can track results, decisions, and enrollment status etc.
Withdrawn Applications: Toggle “Show Withdrawn” (top right) to view withdrawn applications.
5. Account
The Account section allows you to manage your personal information and preferences in one place, and is divided into three key sections: Profile, Settings, and Help.
Profile: The Profile section allows you to view and update key information, including Personal Information, Application Details, University Preferences, Tests, Contacts, Extracurricular activities, and Internships & Jobs. You can also view your assigned counselor’s details, including their email address and contact number.
Keeping your profile updated is important, as it helps improve your university recommendations and strengthens your overall application.
Settings: In the Settings section, you can update your password, log out, or request account deletion. Before raising request to deleting your account, it is recommended to consult your counselor.
For account deletion, please refer to this help article :
https://help.cialfo.co/en/articles/1868426-deleting-a-student-account
Help Section: The Help section provides quick access to Chat with Cialfo and the Help Center, where you can find detailed guides and support.
Recent Updates on the Mobile App
Additional Mobile Bug Fixes & Enhancements (April 2026)
Cialfo has rolled out additional mobile app improvements aimed at enhancing usability, consistency, and overall performance.
Previously, users experienced issues such as interrupted signature drawing when switching tabs, non-functional search within Application Detail Groups, inconsistent display of conditional fields, and UI misalignments across various mobile pages. There were also instances of blank pop-ups during multi-file uploads, outdated university images being displayed, and inconsistencies in ACT score entry fields and composite score visibility.
These updates address those challenges by enabling smoother navigation, ensuring accurate and consistent field behavior, and improving UI alignment across screens. Enhancements have also been made to the University Quest experience, including resolving duplicate tooltip issues and restoring missing student photos in mobile widgets.
Overall, these improvements are part of ongoing efforts to deliver a seamless, reliable, and user-friendly mobile experience.
Mobile App Home Page — University Quest & Bug Fixes
The Cialfo mobile app Home page includes several widgets, including the University Quest section, which helps students track their readiness level and progress throughout the application journey.
In January 2026, a set of bug fixes was released to improve the overall experience and resolve issues on the mobile Home page.
What Was Fixed
Duplicate tooltip icons on University Quest: Previously, tapping the helper (?) icon next to “Side Quests” or “Main Quest” caused two tooltip icons to appear at the same time. This issue has now been fixed, and only a single helper tooltip appears per tap, ensuring a cleaner and more intuitive user experience.
Mobile App: Adding and Editing Test Scores & Fixes
The Cialfo mobile app includes a Test Scores module that allows students to add and edit their standardized test results (e.g., IB, SAT, ACT, TOEFL). In late January 2026, several bug fixes were introduced to improve accuracy, clarity, and overall user experience when managing test entries.
Fixes When Adding a Test
A confirmation pop-up now appears if a student attempts to cancel after making changes, helping prevent accidental data loss.
In the Added Score view, the Test Date and Registration ID are now displayed on separate lines for better readability and consistency with other fields.
Fixes When Editing a Test
The primary button in Edit mode is now correctly labeled “Save changes” instead of the previous “Save & Exit.”
For IB tests, the Level field (Standard/Higher) now retains the previously selected value when reopening the edit form. Previously, it would reset to “Standard” regardless of the saved selection.
💡Need more help?
Our Client Support team is available via Live Chat 24 hours a day, Monday through Friday, so you can get help anytime during the work week through Chat with Cialfo.
If you’re unable to find a solution in our help articles or need further assistance, you can contact the Cialfo Support team via Live Chat or email us at [email protected]