The Inbox feature allows counselors and students alike to communicate with each other - working like instant messaging.
2 Ways to Navigate to Inbox
1st way - Inbox button, next to your Profile, at the top right corner.
You can access the Inbox by clicking the chat icon on the top right corner. This will take you to your full list of students and their respective Inbox chats. Your most recent conversations will be at the top, but you will also able to search for a particular student's chat.
2nd way - through your student's dashboard
If you are the assigned counselor of the student, you can also access Inbox on the student's Dashboard. This is especially helpful as it allows you to communicate with an individual student while reviewing their information.
To chat with the student, click the chat icon as highlighted in the red box below.