Welcome to your Cialfo Fair account! Through this account, your school students, counselors as well as guardians can access Cialfo Online University fairs as well as the bespoke fairs that Cialfo facilitates. To get started with Cialfo, here are the 5 things-to-do!

☑️ Uploading students

Uploading students can be done in 3 ways:

  1. Using Cialfo User Uploader - This is the most effective for increasing student registrations - highly recommended! Jump to 00:25 mins of the video below for a quick tutorial. If you prefer written instructions, here's a help article.
  2. Manually adding students - This method is ideal when you have only a hand full of students to upload at one time. 04:49 mins of the video below has quick instructions, or you can refer to this help article
  3. Students creating their accounts using the school Cialfo URL - Instructions can be found at 05:33 mins of the video below.

Here's a video that will talk you through the steps

You can also similarly upload Guardians or have them sign up on Cialfo independently. Here's a video that can send circulated to parents.

☑️ Sending registration emails

Once you have added your students on Cialfo using the uploader, a registration email needs to be sent out to invite students to log in using google or set up a password.

To do this, head to the Students page and select all students. Next, from the Bulk action menu, click on Send registration emails and click on Apply. If you prefer video instructions, jump on to 04:10 mins in the video above.




☑️ Broadcast to students to register for Cialfo account &

set up their Cialfo profile

Now that you have sent out the registration email, students can use them to register and set up their profile on Cialfo. However, with some encouragement from you, students will get extra motivation to get started!

We suggest you send out an email broadcast to your students. You can use our Broadcast feature to send out your message. Here are a quick video tutorial and help article for you.

Here's an email template that you can use:

1. If you have used Cialfo uploader and sent out registration emails:


Dear Students,

The Counseling team at <your school name> has partnered up with Cialfo to bring to you a brand new Online University Fair experience where you can meet and interact with University Admissions Offices at the comfort of your couch!


<insert name of the fair> is coming up on <insert dates> and will be accessible to your all from Cialfo platform. So here's how you can sign up for Cialfo and get started.

You may have received a Cialfo invitation email from us. Use the links within the email to create your account and add your profile details to get started. Check out the video below for easy instructions.


☞ Signing up on Cialfo using invitation email and accessing Cialfo fair - https://vimeo.com/457635970
☞ Setting up student profile step by step instructions


You can also log in Cialfo mobile app to research, register, and attend sessions from your mobile phone. Here are the iOS and Android links.

Once you have set up Cialfo, you can head to the Cialfo events tab to register for your favorite sessions.

Feel free to write to us if you have any questions.

Best regards

<your name>

<your designation>

2. If you are sending out your school Cialfo URL for students to register themselves:

Dear Students,

The Counseling team at <your school name> has partnered up with Cialfo to bring to you a brand new Online University Fair experience where you can meet and interact with University Admissions Offices at the comfort of your couch!

<insert name of the fair> is coming up on <insert dates> and will be accessible to your all from Cialfo platform. So here's how you can sign up for Cialfo and get started.

Here's your school URL <add your URL here>. Click on the student Sign up button at bottom of the screen to get started. Check out the video below for easy instructions.


☞ Signing up on Cialfo using school URL & accessing Cialfo fair - https://vimeo.com/457634995
☞ Setting up student profile step by step instructions


You can also log in Cialfo mobile app to research, register, and attend sessions from your mobile phone. Here are the iOS and Android links.

Once you have set up Cialfo, you can head to the Cialfo events tab to register for your favorite sessions

Feel free to write to us if you have any questions.

Best regards

<your name>

<your designation>


☑️ Broadcast to students to research and register for fair sessions

7-10 days before the fair

This is an additional step we recommend so you can have your students get the most of this opportunity.

Around 7-10 days before the actual event, we suggest you send out another broadcast to prepare your students for the fair.

Dear Students,

This is a friendly reminder that CIALFO is hosting an <insert the name of the fair> this week. There are sessions being hosted by hundreds of universities from around the world. Sessions are around various topics including college campuses, cracking interviews, essay writing workshops, along with some virtual booth sessions where you can have a 1-1 interaction with the University Admissions Officers.

Head to the Events tab on the left menu bar of CIALFO. Choose the <insert name of the fair>. Choose See All Sessions to browse sessions by country and category. You can easily register for as many sessions as you want by clicking Register below each session description.

Make sure you register for sessions and also do your research beforehand!

Have fun, ask great questions, and don't forget to invite your parents!

Best regards

<your name>

<your designation>

☑️ Attend the Fair from Cialfo account

On the day, sit back and enjoy the fair from your Cialfo account Events tab Session recordings for Cialfo Online University fairs are also available on Cialfo. These can be found in the Past tab after the fair is over. Recordings are available for up to 60 days after the live session and are subject to approvals.

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Frequently asked questions

  1. I would like to use more features on my fair account. How should I get started?
    Here is a detailed getting started guide that you can take a look at. If you like to take a look at our Cialfo access help center, the link can be found here!

  2. My student cannot log in, what should I do? How do I ask them to reset the password?
    Double-check if the student is using the correct Cialfo URL. If yes, you can send the student a reset password link. To find this link, click on the i button next to the student's name on the student's page.

  3. How do I give access to my colleague to log in?
    Here's how you can add staff members on Cialfo

  4. How do I assign some students to my colleague?
    You can do this in 3 easy clicks from the Students page - Take a look at how!

  5. How do I introduce CIalfo to my students? Do you have any materials you could share
    Here's a dedicated help article for launching Ciafo with your students. You can also download a PPT from this help article. Also attaching below some videos you can send to your students.

    ☞ Signing up on Cialfo using invitation email - https://vimeo.com/457635970
    ☞ Signing up on Cialfo using school URL - https://vimeo.com/457634995
  6. Do I need a password to access the fair?
    You only need your Cialfo account to access the fair. There is no other password required.
  7. There are dummy students on my account, how do I delete?
    You can deactivate these dummy students from your Student's page. Simply click on the checkbox next to student's name and from the bulk action menu, click on Deactivate student and Apply.
  8. I am trying to upload I get error message, can you help?
    After processing your data, the magical wizard will then tell you exactly which row of data in your file contains errors and also what the errors are specifically. With this information, you can then do the necessary corrections. Alternatively, you may also download an error report.


9. How do I introduce Cialfo to my parents? Do you have any materials you could share
Feel free to share this video tutorial with your Guardian community. It will talk them through the steps of independently signing up and getting started with their fair accounts.

☞ Introducing Cialfo to Guardians - https://vimeo.com/457634278

Alternatively, you can upload guardians similar to how you uploaded your students using the Cialfo uploader and send out registration emails.


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Got questions?

You can use Chat with Cialfo feature to ask questions and correspond with team members. Sign in to your Cialfo account and click on "Chat with Cialfo" located in the user icon on the top right of the Cialfo platform.

We also have a collection of self-help articles. That can be found here.

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